The Trek Certified Service Expert Technician curriculum focuses on efficiencies and processes to repeatedly maximize the repair technician’s day-to-day abilities, expertise, and work load – thus creating direct revenue growth in your service business.
While the training tools and expertise are tailored towards the products and equipment from Trek and Bontrager, the direct skills and proficiencies learned will translate to each and every work order – thus maximizing productivity and ability.
This course is designed for advanced technicians with 3+ years of experience in a high-volume service department. Successful completion of Trek Certified Repair Technician course, or similar formal training, is recommended. All courses and training will be hosted at our TCS training and development facility at Trek Bicycle’s global headquarters in Waterloo, WI.
Subject Material Covered:
Materials of frames and componentry
Use of solvents and cleaners
Use of lubricants and thread lockers
Frame issue troubleshooting, replicating, and resolution
Tubeless Ready (TLR) system installation, set-up, and maintenance
Diagnose, overhaul and replacement methods of bearings in headsets, bottom bracket, hubs and suspension linkage
Overhaul and tuning of suspension forks and shocks
Complete bike overhaul procedures
E-bike maintenance and care, software updating and tuning
Hydraulic disc brake overhaul and tuning
Drivetrain overhaul and tuning
Component and system compatibilities
Troubleshooting of creaks, issues, or complaints
Tool use and maintenance
What products will be utilized in training?
Trek Remedy / Fuel EX
Bontrager Line Elite wheels
Bontrager Rapid Drive hub system
SRAM Guide hydraulic disc brake
RockShox Reverb seatpost
Shimano M8000 drivetrain
Shimano hydraulic disc brakes ST-RS785, ST-RS685, ST-RS505, BR-RS505, BR-RS785
Shimano road mechanical drivetrain
Fox Float 34 fork
Fox Float EVOL shock